Said in the simplest of terms, Meals on Wheels providers as a group often struggle with consistently meeting administrative support services and objectives. Among the areas that appear to cause the most problems fall into the following “general” categories listed below:
• Finance
• General Reporting
• Client Administration
• Human Resources
• Information Technology
For example, uneven surges in growth may result in Meals on Wheels Providers struggling with Client Administration which may mean that areas like assigning clients to the proper funders with the proper reporting to build funder confidence may not be accurate or reliable. For others, it may be efficiently managing clients on a waiting list for services or struggling to know how to contact clients with certain characteristics like pets to see if they would be eligible for a new Animeals Pet Program your group has recently been asked to provide by a new funder.
For some Meals on Wheels providers, Information Technology may be the problem area such as managing a Website and for others it may be simply managing a membership database and efficiently extracting meaningful and accurate reports.
Regardless of the general or specific area defined or not defined above, more and more experts agree that the way for most Meals on Wheels providers to stay viable and fill in areas of temporary or long-term need in the new economy is to consider outsourcing these or other core services your organization is struggling to maintain and provide in a cost effective manner. Let us know if your organization may be able to benefit from a free no-obligation analysis to determine if your Meals on Wheels organization may benefit from one or more of these services.
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